Reference

Legal terms built around your account security

When you open an account with us, your deposits via DANA, OVO, GoPay and QRIS are protected by clear data-handling rules and account verification steps.

Account verification & securityData protection & retentionPayment & withdrawal terms
Explore the Lobby Read FAQ
angka tarung Legal terms built around your account security
REACH OUR LEGAL TEAM

Contact us about your account or data

Team online

Live support

Open the support chat in your account lobby 24 hours a day, 7 days a week. Our team responds to legal and account-access questions within minutes.

Email us

Send account verification, data access or withdrawal disputes to our legal desk. We reply within one business day to all formal requests.

Account settings

Review your stored data, linked payment methods and account restrictions directly in your profile. Update your details anytime from any device.

HOW WE PROTECT YOU

Security, data and your account rights

Data encryption

All account data—including payment details and withdrawal history—is encrypted using industry-standard SSL protocols. Your information never leaves our secure servers unencrypted.

Identity verification

Before your first withdrawal, we verify your identity and address against your linked payment method. This protects your account from unauthorized access and accelerates future payouts.

Payment audit trail

Every deposit via DANA, OVO, GoPay or QRIS and every withdrawal is logged with timestamps and verification status. You can review your full transaction history in your account anytime.

Right to request data

You can request a copy of all personal data we hold about you. Submit this via support and we'll provide it in a readable format within 10 business days.

Account deletion

You can request permanent account closure. We delete personal data within 30 days; transaction records are retained only for legal compliance, anonymized after 12 months.

Dispute resolution

If a withdrawal is rejected or a payment fails, contact support with your transaction ID. We investigate and respond within 2 business days with details and next steps.

Your rights and our obligations

We delete all personal data within 30 days of closure. Payment records and transaction logs are kept for 12 months to comply with local financial regulations, then anonymized. You can request a full data export before closure via support.

On your first withdrawal, we match your account details against your DANA, OVO, GoPay or QRIS profile. We also verify your address using the information you provided during signup. This takes 1–2 hours; you'll see the status in your account.

Yes, if verification fails, if we detect unusual activity patterns, or if you request it yourself. Suspension is immediate; we notify you via your registered email. You can appeal via support within 7 days with supporting evidence.

Deposits via DANA, OVO, GoPay and QRIS flow directly to our payment processor, which reconciles them against your account in real time. You see the funds in your lobby within seconds of confirmation from your bank.

Verified withdrawals are processed within 24 hours. DANA and OVO transfers usually arrive within 1–2 hours; GoPay and QRIS transfers within 1–4 hours, depending on your bank.

We keep transaction history and account logs for the life of your account plus 12 months after closure. Personal data like name and address is deleted after 30 days unless required for regulatory compliance or active disputes.

Yes. Submit a data access request via the support team or your account settings. We provide a copy of all data we hold about you within 10 business days, in a machine-readable format you can download.

Related Pages

angka tarung Indonesia angka tarung Login Register FAQ angka tarung Casino